When arrived at 17:30 our room was not ready, they were still cleaning.
And, we were booked into a wing with a student group from Italy and the noise did not subside till 4:00. When we complained in the morning we were told nothing they could do. We again complained to new staff in the afternoon at about 16:00 our room was changed and much better.
Should have been done earlier and should never have been booked in a wing full of students
Positives
- Total rating of 90 AFTER we were moved. Without move we would have changed hotels